Warranty Information
OUR LIMITED WARRANTY PROMISE
To the fullest extent recognized by the laws of the state where the wheel was purchased, Wheel Pros issues this limited warranty to define the rights of the purchaser, and limit Wheel Pros liability, with regard to warranty claims.
Wheel Pros warrants that our wheels will be free from structural failure under normal and intended use for as long as the original retail purchaser owns the product. Customers are specifically directed to the Wheel Pros Consumer Information and WTC Aftermarket Wheel Installation Guidelines, supplied with the wheel. Failure to comply with these instructions shall void this warranty.
Except as specifically set forth below, Wheel Pros warrants that products manufactured will be free from defects in material and workmanship under normal intended use for a period of one year from retail purchase.
Wheel Pros warrants that chrome and painted aluminum finishes will be free from peeling or lifting on the face of the wheel for a period of one year.
Wheel Pros warrants that PVD finishes will be free from peeling or lifting on the face of the wheel for a period of two years.
Polished aluminum wheels, that have not been clear coated, oxidize. They require regular maintenance. Polished aluminum finishes are not covered under warranty.
Excluding surface rust or corrosion, Wheel Pros warrants the paint and plating on steel wheels for a period of 90 days.
In no event shall Wheel Pros be liable for any special, incidental or consequential damages.
This warrant is not applicable if:
Damage occurred due to failure to follow completely the instructions provided in the Wheel Pros Consumer Information and WTC Aftermarket Wheel Installation Guidelines;
Corrosion or damage occurred due to improper maintenance;
Damage or structural failure occurs as a result of an accident or road conditions;
Damage or structural failure occurs as a result of improper use of the vehicle including, but not limited to, on and off-road racing.
This limited warranty is the sole express warranty given and is in lieu of all other warranties, express or implied, whether oral or written. All implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose, are hereby disclaimed.
Wheel Pros products are not designed to be used with any accessories or adapters other than those supplied and/or approved in writing by Wheel Pros. Use of any accessory or adapter not manufactured by Wheel Pros voids this warranty.
To initiate a warranty claim, the purchaser shall return the wheel for visual inspection to the retail or wholesale dealer from whom the product was originally purchased; along with a copy of the original sales receipt. “Should the dealer determine that the wheel has failed to perform as expected under this warranty the wheel will be repaired or replaced at the sole and absolute discretion of the dealer. Such repair or replacement shall not include the cost of removal, shipping, installation or reinstallation of the wheel.
This warranty expires upon transfer of title of any products by the original retail purchaser.
IMPORTANT: If returned products are found ineligible for warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense.
For specific questions or inquiries please call us at 800-260-2522.
Caring For Your Wheels
Thank you for your purchase. We are a leading aftermarket wheel manufacturer and distributor committed to product quality and customer satisfaction. Our state-of-the-art engineering, design and quality control ensure high quality wheels for your vehicle.
WHEEL CARE
Wheels require regular care to maintain their factory appearance. Clean them regularly. Please note that warranty claims on finish will be voided if improper maintenance or improper cleaning agents are used.
Typical road dirt traps moisture that, over a period of time, can cause corrosion. Brake dust, created by braking friction, is corrosive and can cause pitting of the wheel’s finish. Most household cleaning agents are too harsh and must be avoided. Mild dish soap and water is all you need to properly clean your wheels`.
Care for the finish of your wheels the way you would care for the finish of your car. Do not use abrasive materials to clean wheels as they can damage the finish. Use caution when cleaning tires with a bristle brush and never use scouring pads. Use caution in automatic car washes because steam cleaners and strong chemicals that are sometimes used can cause permanent staining or corrosion.
Never clean wheels when they are hot. Always allow wheels time to cool before cleaning with soap and water. Never spray cold water on extremely hot wheels.
Chrome-plated aluminum:
Clean a chrome finish using mild dish soap and water; dry with a soft cloth. After cleaning, apply a coat of soft, non-abrasive cream wax or wheel seal to prevent surface corrosion.
Clear coated:
Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.
Painted and clear-coated:
Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.
Machined and clear-coated:
Clean a clear-coated finish using mild dish soap and water; dry with a soft cloth.
PVD coated:
Clean a PVD finish using mild dish soap and water; dry with a soft cloth.
Polished aluminum:
Clean a polished aluminum finish using mild dish soap and water; dry with a soft cloth. The appearance of polished wheels (that are not clear coated) will diminish over time unless they receive additional care and maintenance. After cleaning, apply a coat of soft, non-abrasive cream wax or wheel seal. A specially formulated custom wheel polish and wheel seal is recommended to return shine to oxidized wheels. The finish on polished aluminum wheels is not covered under any warranty.
Chrome-plated steel:
Clean a chrome finish using mild dish soap and water; dry with a soft cloth. After cleaning, apply a coat of soft, non-abrasive cream wax or wheel seal to prevent surface corrosion. Surface corrosion and rust can be prevented with proper care and is not covered under any warranty.
If you hit a hard object (e.g. curb, pothole) or have an accident, always have your wheels inspected by a Wheel Pros retailer. If any damage is found, replace the wheel immediately.
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